Tier 1: CoreShield
$60
/USER/ MONTH
For small-sized businesses needing basic IT support and security.
Remote Monitoring & Management
Patch Management
Basic Helpdesk (8x5)
Antivirus & Endpoint Protection
Monthly Reporting
Credential Management
Tier 2: ProShield
$120
/USER/ MONTH
Ideal for growing businesses needing proactive support and compliance.
Includes everything in Tier 1, plus:
Includes everything in Tier 1, plus:
24/7 Helpdesk Support
IT Documentation
SOC Monitoring
Backup & Disaster Recovery
Quarterly Business Reviews
Basic Compliance Assistance (HIPAA, PCI)
Tier 3: EliteShield
$180
/USER/ MONTH
For businesses with high security, uptime, and compliance needs.
Includes everything in Tiers 1 & 2, plus:
Includes everything in Tiers 1 & 2, plus:
Advanced Threat Detection & Response
Cloud Management (Microsoft 365, Azure)
Onsite Support (up to 4 hours/month)
vCIO Services & Strategic IT Planning
Full Compliance Support
Custom SLA (e.g., 1-hour response time)
Let’s talk about your setup
Need help choosing a tier? Call us or send a message—our team will walk you through each package and find what fits your business best.